FAQ's - Below are some frequently asked questions and answers for these personalized address stamp and the ordering process. All other questions, please contact the shop.
Q: Can you send me a proof before I purchase?
A: No. Proofs are provided with a purchase only. Please see sample layout for look and design.
Q: What is the difference between the wood mounted stamper and the self-inker stamper style?
A: Visit this link to learn more. Wood Mounted Ver. Self-Inker
Q: How many proofs do I get with my purchase?
A: One FREE digital proof with a purchase and two simple text revisions or corrections allowed only.
Q: I received my first proof, but can I see another proof of a different design?
A: Yes. There is an additional fee of $5.00 for additional proofs of a different design after a proof has been provided for your original order. Etsy convo or email for details.
Q: Can the assigned font stylens be changed or switched with another design listing?
A: No. The font is as shown for the look provided unless otherwise indicated. To get a custom design, contact the shop with details and your request.
Q: Can the layout be changed?
A: No. The design layout, including graphic, assigned font styles and overall look is as shown per the sample and as purchased with the exception of personalizing the text information.
Q: Will my stamp look exactly like the listing photo?
A: The layout will most likely look the same, but font sizes may vary depending on the amount of characters used for each line of text. Upper or lowercase text may also alter the final proof look. ALL proofs will mimic the sample listings shown using your provided text based on the design listing purchased.
Q: I have not received my proof(s), what should I do?
A: Your proof is usually provided next business day, Monday - Friday, or within 48 hours from date of purchase. If you checked out as a "Guest" on Etsy, log into your provided email account and do a search for "2impress". If you have an account with Etsy, see your Etsy convo for details. If you still did not receive an email message and digital proof, please contact the shop.
Q: Do you offer gift wrapping services and/or include a gift note/message in the package?
A: No additional gift wrapping services is available at this time. But a gift note message can be included during the ordering process.
Q: Can the self-inker be used on metallic, coated or vellum types of papers and envelopes?
A: Sorry, but no. The self-inker ink is water-based and work best with your normal paper and envelope types. They are NOT recommended to be used on coated, glossy, vellum or nonabsorbent type of papers and materials. The ink will not dry properly and smearing will occur. Order the wood mounted stamper style and use the appropriate colored ink pads for stamping. See below for recommended types of ink pad brands.
Q: What brand of colored ink pads do you recommend for the wood mounted stampers?
A: Colored Ink pad brands that work best are ones that are NOT TOO CUSHIONY or soft. Too cushioned pads will flood the details of the engraved rubber and pick up background details resulting in a not-so-clean impression when stamping. Recommended brands are by "MEMENTO" and "BRILLIANCE" or similar. Most of these brands can be found at most hobby stores or crafts and hobby sections in major chains and online shops.
Q: Do you sell colored ink pads?
A: Yes! Visit this link here > Ink Pads & Supplies < to learn more.